Information For New Clients

How do I make an appointment?

To make an appointment please contact Wellington Street Psychology via email: or by phone: (03) 7023 4780.

Do I need a referral from a GP?

A GP referral and Mental Healthcare Plan will entitle you to Medicare rebates for up to 20 sessions per calendar year. Any GP can complete a Mental Healthcare Plan for you and refer you directly to Wellington Street Psychology. However, you don’t need to have a Mental Healthcare Plan or referral to see a therapist, you only need these to receive Medicare rebates.

What will happen in the first session?

Wellington Street Psychology is dedicated to best practice in psychology and therapy. As such, your first session will consist of a comprehensive assessment. Your therapist will explore with you the difficulties and issues that have led you to seek support, as well as ask questions about mental health history, family and psychosocial background, and help you to establish clear goals for your work together.

Payments & Rebates

Payment is made at the end of each session either by credit card or cash. As long as your bank account is set up with Medicare then your psychologist will be able to process any applicable rebate at the end of each session. The Medicare rebate for a clinical psychologist is $129.55. The Medicare rebate for a general psychologist is $88.25.

Most private healthcare cover policies that are inclusive of allied health extras will provide some rebate for sessions. Please check with your private healthcare fund for your entitlement prior to attending your session.

What is your cancellation/reschedule policy?

If you need to reschedule or cancel your appointment less than 24 hours prior to the appointment time you will incur 100% of the session fee. Medicare rebates are not available for cancellations.

Where are you located?

Wellington Street Psychology is located at 99 Wellington st. St Kilda, 3182. Wellington Street Psychology is a five minute walk from the corner of Chapel St. & Dandenong Rd. and a 10 minute walk from Windsor train station.

Is there parking onsite?

Parking is not available on site. However, curb side parking is available on Wellington st. Please be aware of parking signage and time limits.